Incorrect or incomplete software installation can lead to USB problems. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port.įor details about your computer, contact your dealer. Your computer must be a model pre-installed with Windows Me, 98, XP, or 2000, a model that was pre-installed with Windows 98 and upgraded to Windows Me, or a model that was pre-installed with Windows Me, 98, or 2000 and upgraded to Windows XP. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Try one or both of these solutions:įor best results, you should connect the printer directly to the computer's USB port. USB cables or connections can sometimes be the source of USB problems.
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